The American Customer Satisfaction Index (ACSI) has awarded the Galaxy Note 5 with the title of America’s favorite smartphone on the basis of customer’s feedback about the level of satisfaction with the smartphones. ASCI has also rated the smartphones, in which Galaxy Note 5 got 86/100 satisfaction rating. Galaxy Note 5 beat iPhone 6s Plus by just one point in satisfaction ratings.
Samsung Galaxy S6 Edge + and Note 4 have got third place with the rating of 84/100 and iPhone 6s has 83/100 rating and was ranked at 4th place.
ACSI also published a list of the most reliable manufacturers in the region. Samsung got second place in this survey. Here are top 3 reliable manufacturer as per ACSI.
- Apple 81/100
- Samsung 80/100
- Motorola 77/100